Delighted customers are a reflection of what is best about your venture. Notice that I didn’t say satisfied customers orContinue reading
Tag: Customer Service
How do you Create Loyal Customers? By Delighting Them, of Course!
Whether it be on your website, at a conference, when calling customer service, or face-to-face with you and your salesContinue reading
The Four Phases of a Venture Lifecycle
I’ve had many requests from entrepreneurs and others in the venture world asking if there was a clearly articulated ventureContinue reading