How do you define a “turn-around”? In my experience, a turn-around is achieved when management creates and sustains positive performanceContinue reading
Tag: Fit Gap Analysis
Your Aftermarket Competitive Edge – 6 Ways Delighted Customers Set Your Venture Apart
Delighted customers are a reflection of what is best about your venture. Notice that I didn’t say satisfied customers orContinue reading
How do you Create Loyal Customers? By Delighting Them, of Course!
Whether it be on your website, at a conference, when calling customer service, or face-to-face with you and your salesContinue reading