Delighted customers are a reflection of what is best about your venture. Notice that I didn’t say satisfied customers or
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Tag: Customer Service
4.3.1
How do you Create Loyal Customers? By Delighting Them, of Course!
Whether it be on your website, at a conference, when calling customer service, or face-to-face with you and your sales
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The Four Phases of a Venture Lifecycle
I’ve had many requests from entrepreneurs and others in the venture world asking if there was a clearly articulated venture
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